Privacy Policy

Last updated: December 11, 2025

This Privacy Policy explains how ParseProof, LLC ("ParseProof," "we," "us," or "our") collects, uses, and protects information when you use our website or services ("Services"). If you do not agree with this Privacy Policy, you should not use the Services.

1. Who We Are

ParseProof provides resume and job-description analysis to help job seekers understand how applicant tracking systems ("ATS") may interpret their materials.

Contact: hello@parseproof.com

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address).
• Order and billing details. Payments are processed by a third-party provider; we do not store full credit card numbers.
• Uploaded content (resumes, job descriptions, text entries).
• Communications (support emails, feedback, inquiries).

2.2 Information Collected Automatically

We may collect:

• Usage data (pages viewed, referring URLs, interactions).
• Device and technical data (IP address, browser type, OS, device identifiers).
• Information collected via cookies or similar technologies.

2.3 Information from Service Providers

We may receive limited data from third-party tools that support service delivery, including providers for:

• Payment processing
• Form intake and file uploads
• Workflow automation
• Database and record management
• Document processing
• Email delivery
• Analytics and performance monitoring

We do not disclose the names of our document-processing vendors.

These providers may use information solely to perform services for ParseProof.

3. How We Use Information

We use information to:

• Operate and provide the Services.
• Process payments and deliver ATS analysis results.
• Communicate with you about your order or questions.
• Maintain, secure, and improve the Services.
• Enforce our Terms of Service.
• Comply with legal obligations, including tax and accounting requirements.

We do not sell personal information.

4. How We Share Information

4.1 Service Providers

We may share information with third-party providers who support:

• Payment processing
• File-intake and workflow routing
• Database record management
• Document processing
• Email communications
• Analytics and site performance

These processors are contractually required to protect your information.

4.2 Legal Requirements

We may disclose information when legally required, or when necessary to:

• Comply with applicable laws;
• Protect our rights, property, or safety;
• Prevent fraud or misuse.

4.3 Business Transfers

If ParseProof undergoes a merger, acquisition, financing, or similar transaction, information may be transferred consistent with U.S. law.

5. Cookies and Similar Technologies

We may use cookies or similar tools to:

• Understand website usage;
• Improve performance and user experience;
• Remember basic preferences.

You may disable cookies in your browser settings. Some features may not function properly if cookies are blocked.

6. Data Retention

We retain information as long as necessary for operational, legal, or security reasons.

Typical retention periods:

• Order and payment records: up to 7 years.
• Uploaded resumes/JDs: up to 12 months.
• Generated ATS receipts: up to 3 years.
• Analytics data: typically 12–24 months, often in aggregated or pseudonymized form.

We may retain certain information longer where required by U.S. law or for dispute resolution.

7. Security

We use commercially reasonable administrative, technical, and physical safeguards, including:

• Encryption in transit (HTTPS);
• Access controls;
• Monitoring for unusual activity.

No method of storage or transmission is completely secure.

8. Your Rights (U.S. Users)

Depending on your state of residence, you may have the right to:

• Access certain information we hold;
• Request correction;
• Request deletion (subject to legal exceptions).

To make a request, email hello@parseproof.com.

We may require identity verification.

9. Children's Privacy

The Services are not intended for children under 16.

We do not knowingly collect information from children under 16.

If you believe such information was collected, contact us for removal.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Review their privacy policies independently.

11. U.S.-Only Use

ParseProof is intended for users located in the United States.

We do not target or market to individuals outside the U.S.

We do not represent compliance with international privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The "Last updated" date reflects the most recent version.

Your continued use of the Services signifies acceptance of any updates.

13. Contact

For questions or concerns, contact us at:

Email: hello@parseproof.com